About the Role
WHO WE ARE
Each year U.S. households spend over $4.6 trillion - about one third of all consumer spending - on recurring bill payments. While staying on top of these bills is the single largest determinant for consumer financial health, organizing and paying them can be a time-consuming and frustrating chore. Since its inception, doxo has been on a mission to simplify and reduce the anxiety of staying on top of bills, empowering consumers to improve their financial health. Our company was founded on the simple idea that there should be an easy and more secure way for consumers to pay all of their bills through a single account, with any payment method, on any device.
As consumers shift more bill payments online and to mobile, doxo continues to experience rapid growth. To date, over seven million doxo users across 97% of U.S. zip codes have paid bills through the payment network, across more than 45 different service categories. With more than 120,000 payable billers, doxo’s proprietary, crowd sourced provider directory is the largest in the nation.
In 2021, doxo was named by both BuiltIn and Comparably as a best place to work in Seattle, and was also recognized by both Inc. Magazine and Deloitte as one of the fastest-growing companies in North America. Come join us as we grow the team to further accelerate growth, forever changing the bill pay landscape to focus on the customer.
WHY WE ARE DIFFERENT
doxo is unique in that we have already found product/market fit and that our service is filling an important market need every day. But we are still small enough that every employee, no matter their position, can make a meaningful impact. Because transparency is a priority at all levels across the organization, we are all aware of how our work contributes to the success of our business as a whole. We are agile and work hard to solve difficult problems quickly. We work as a team to get things done and mentor individuals to get to the next level in their career.
doxo is seeking a Director of Marketing to be responsible for all marketing activities for the doxo biller audience. This position is an integral part of the doxo B2B management team. This role reports to the VP of doxoDIRECT and works with the B2B sales, success and operations teams to devise, execute, measure and optimize all marketing activities to billers.
The best candidate will be one who has the strategic insight on how to build a substantial program from scratch while having the tactical expertise to put the program into motion. You understand the value of experimentation and testing new concepts to see what works - and are able to create a framework for measuring it.
Drive awareness of doxo and its value proposition and offerings to all billers in the doxo Biller Directory
Establish and maintain the marketing strategy and execution for the biller facing business
Manage the creation and execution of demand generation campaigns and email automation to generate MQLs for the inside sales team
Manage the creation and execution of account nurturing campaigns to drive Provider customer engagement
Leverage the data generated by the doxo consumer activity on the doxo to drive differentiation vis-a-vis legacy bill pay approaches
Manage the doxo Provider website
Work with corporate and consumer marketing teams to align on PR and branding
Work with the Sales and Provider Operations to improve self enrollment sales representative messaging and segmentation
Managing the development of sales collateral
Determining key performance indicators and generating weekly, monthly and quarterly reports, providing analysis and recommendations for improvement
5+ years of B2B marketing and lead generation
Excellent organizational and communications skills, with the ability to translate technical data into actionable insights, and sales and marketing goals into effective digital campaigns
Working-level knowledge of marketing automation tools like Pardot.
Familiarity with SalesForce
Proficiency with Microsoft Excel and PowerPoint
Able to convey information in a friendly and concise manner
Work independently and as part of a team
Proven ability to accomplish objectives and work proactively
Capacity for learning quickly in a fast-paced environment and handling multiple tasks simultaneously
Strong written and spoken communication skills
Bachelor’s degree in a relevant field
OUR COMPANY PERKS AND BENEFITS:
100% employer-paid medical, dental, and vision coverage for full-time employees
Generous equity grants
401k match to help you save for your future
15 days PTO to start, plus paid holidays
Charitable donation match
Student loans support
Plus plenty of corporate discounts